SALES

5.0

SERVICE

4.5

350 ratings and 260 comments received in the last 90 days.

30 May 2026

Joel was great. Discussed multiple options until we found the right car for me.

28 May 2026

Excellent service

27 May 2026

Very knowledgable and friendly staff; from viewing the cars, the sales process to the actual hand over everything was done with ease.

25 May 2026

Very helpful with all of my questions

21 May 2026

The whole process from start to finish was excellent. I was looked after by Jake Howe who was extremely knowledgeable and helpful. I couldn't fault him.

20 May 2026

James the sales rep was very professional and knowledgeable about the cars available and was friendly and approachable from start to finish. The whole experience was excellent.

17 May 2026

Absolutely amazing experience with BMW Group 1. Abi was incredibly helpful throughout the whole process, from choosing and configuring my BMW to delivery. Fantastic communication, friendly service, and everything went smoothly.

16 May 2026

A great experience dealing with this particular dealership. Excellent service and very happy with the car

15 May 2026

Everything was explained properly, an I was looked after.

12 May 2026

As a confirmed Audi owner, I visited the centre with a view to dismiss BMW as a potential new purchase. The new purchase would not have happened had the centre fallen short in any way.

31 May 2026

Very professional

31 May 2026

Service and courtesy was impeccable. However 3 days after your wellness check my BMW failed its MOT on an unspotted serious tyre fault

30 May 2026

Every thing was covered clear and helpful

30 May 2026

Friendly staff. I liked that a service representative is assigned to my car so my questions could be answered. Car clean was not as good as it used to be.

30 May 2026

I had issues with my car during the service plus a previous receptionist issue not passing on a message correctly. The mark of good service is how you respond to an issue and Kyle Clarke was excellent. If it hadn't been for him it would have been a 1

29 May 2026

Good explanations and prompt supply and service thank you

29 May 2026

Work carried out on time with no problems. Easy check in and helpful staff.

28 May 2026

Excellent service. Service Adviser Kyle Clarke was excellent. He was very helpful and explained everything really well.

28 May 2026

Tyre pressures not checked. Hire car delivered late, car not adequately cleaned.

27 May 2026

Was delt with proffesionally

Contact us

FIND Group 1 Norwich BMW

Address

  • Forest Way, Dereham Road, Costessey, Norwich, NR5 0JH

Opening Hours

  • Mon–Fri:08:30 - 18:00
  • Sat:09:00 - 17:00
  • Sun:10:00 - 16:00

Phone

  • 01603 294937
Map
Areas served

Norwich as well as surrounding areas including Lowestoft, Great Yarmouth, Thetford and Dereham

View map

Address

  • Forest Way, Dereham Road, Costessey, Norwich, NR5 0JH

Opening Hours

  • Mon–Fri:08:00 - 18:00
  • Sat:08:00 - 13:00
  • Sun:CLOSED

Phone

  • 01603 944878
Map
Areas served

Norwich as well as surrounding areas including Lowestoft, Great Yarmouth, Thetford and Dereham

View map

Address

  • Forest Way, Dereham Road, Costessey, Norwich, NR5 0JH

Opening Hours

  • Mon–Fri:08:00 - 18:00
  • Sat:08:00 - 13:00
  • Sun:CLOSED

Phone

  • 01603 944877
Map
Areas served

Norwich as well as surrounding areas including Lowestoft, Great Yarmouth, Thetford and Dereham

View map

Address

  • Forest Way, Dereham Road, Costessey, Norwich, NR5 0JH

Opening Hours

  • Mon–Fri:08:00 - 18:00
  • Sat:08:00 - 12:00
  • Sun:CLOSED

Phone

  • 01603 628222
Map
Areas served

Norwich as well as surrounding areas including Lowestoft, Great Yarmouth, Thetford and Dereham

View map

Address

  • Forest Way, Dereham Road, Costessey, Norwich, NR5 0JH

Opening Hours

  • Mon–Fri:09:00 - 18:00
  • Sat:CLOSED
  • Sun:CLOSED

Phone

  • 01603 944877
Map
Areas served

Norwich as well as surrounding areas including Lowestoft, Great Yarmouth, Thetford and Dereham

View map